At Somewhere Crazy, accessible from www.somewherecrazy.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Somewhere Crazy and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@somewherecrazy.com

This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared in and with Somewhere Crazy.

This policy is also applicable to any information collected offline or via channels other than this website (i.e. emails, phone calls, virtual meetings…).

(1) Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

(2) Information we collect

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services

(c) information that you provide to us for the purpose of contacting us using the contact form, email or online questionnaire

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

(e) any other information that you choose to send to us; and

(f) other information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Somewhere Crazy may collect some other data relating to pre-contractual/contractual relationships or our legitimate interest, including:

(g) photos and videos of you at the wedding day;

(h) feedback in the form of electronic correspondence we receive from you;

(3) How we use your information

We use the information we collect in various ways, including to:

(a) Provide, operate, and maintain our website

(b) Improve, personalize, and expand our website

(c) Understand and analyze how you use our website

(d) Supply to you services purchased via the website;

(e) Develop new products, services, features, and functionality

(f) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

Providing our main services as a wedding planning agency, we will also use the information we collected to:

(g) contact you and respond to your inquiries or other correspondences - by email, phone, social media contact or any other way contact means you provided us

(h) plan your event

(4) Log Files

Somewhere Crazy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and it is a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

(5) Cookies and Web Beacons

Like any other website, Somewhere Crazy uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Our advertisers/payment services providers may also send you cookies.

(6) Third party 

Somewhere Crazy uses third parties to support certain contract activities or when performing a legal obligation.

Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

All our website financial transactions are handled through our payment services providers.  Somewhere Crazy's Privacy Policy does not apply to the payment services providers we use. Thus, we are advising you to consult the respective Privacy Policies of these payment services providers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

We will share information with our payment services providers only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

We will not, without your express consent, provide your personal information to any third parties for the sole purpose of direct marketing.

(7) Disclosures

We may disclose information about you to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law

(b) in connection with any legal proceedings or prospective legal proceedings

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

(8) GDPR Data Protection Rights

Every user is entitled to the following:

(a) The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

(b) The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

(c) The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

(d) The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

(f) The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. 

(g) The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

(h) If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

(9) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy and to deliver the services requested and / or purchased by you.

Information which you provide may be transferred to countries (including the United States, Japan, other countries) which do not have data protection laws equivalent to those in force in the European Economic Area.

We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(10) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(11) Changes to this Privacy Policy

This privacy procedure can be changed over time. Such changes will take effect immediately after their disclosure. Regular review of this page ensures that you will always be aware of what information we collect, how and for what purposes Somewhere Crazy uses it and under what circumstances (if any) we will share it with other parties.

If you have any questions regarding your privacy data or our policy for data protection, you can contact us at hello@somewherecrazy.com

This Privacy Policy has been updated for the last time on 30th October 2021